FAQ

WHAT IS VIRGIN HAIR?
Virgin Hair is hair that is in its natural state. No chemical changes, no color, has not been processed, and all cuticles* are intact.

CAN I COLOR MY NEW HAIR?
Any chemical processes should be done by a professional or at least consulted by one. This purchase is an investment for you and chemically altering the hair can possibly damage it. Though, our virgin hair extensions can handle a coloring process very well, please be cautious. Once the hair is chemically altered incorrectly, the cuticle can become damaged and overexposed causing fraying, breakage, dryness, and tangling. This in turn will affect the overall look and feel of your hair. Chemical damage has no reverse button.

SHEDDING?
Minimally, no hair is absolutely perfect (Any company who states this phrase, as sales pitch is not being honest. Our company is an honest supplier). We have reinforced machine wefting, to minimize shedding to nearly none. You may see a few strands here or there, but nothing troubling. The most effective way to avoid shedding is by sealing the wefts*.

How long does the Hair last?
A: The hair can last for a very long time depending on how you maintain. Treat it like it's your own hair and you better longevity. Now depending on the grade type some hair estimated to last from 1yr - 5yrs on proper care. 

WHAT DOES CO-WASH MEAN?
Co-washing simply means conditioner washing. It is a key task in extending the life of your extensions and keeping them healthy. We recommend a co-wash once a week with moisturizing conditioner to ensure your hair gets the nutrients and moisture it needs. When you first receive your extensions it is important to co-wash the hair as it has been through HHC employee hands, manufacturers’ hands, packaging, etc. Shampooing the hair can strip the hair entirely too much. Always use WARM water, as hot water will overexpose the cuticle of the hair.

HOW MANY BUNDLES SHOULD I ORDER?
The key to determining how many bundles to purchase depends on the lengths you are wanting. The longer bundles have a shorter weft/track as the shorter bundles have longer wefts/tracks. For a full sew in weave we recommend 3-4 bundles of hair. For lengths over 18”, we recommend ordering 4-5 bundles of hair. If you desire a hair weave with a lot of volume, you will need 4-5 bundles or 4 bundles with a closure. A closure is a great addition to your install, as you will have no leave out. This is considered a full-protected style and none of your hair will be exposed.

 How long does shipping take?

A: Your order will be processed and shipped within 2-3 days of payment. Our standard shipping will take 2-3 business days to deliver. We require a signature confirmation to ensure your order arrives at the correct destination. No shipping on weekends and Holidays.